Amber and Musk Incense

• Are we still shipping orders?

Yes we are, please see our main post page on how we are keeping safe. 

• Have returns been extended for the Christmas period ?

Yes! Any items purchased from 1st November through to the end of December can be returned as late as the 31st of January 2021. 

• Why is my order talking longer

Royal Mail are facing an unprecedented volume of post travelling through their network. The levels are inline with Christmas and they are working with less staff, as such there will be delays. We have amended the estimated time to reflect what is realistic at the moment.

• What's the fastest way to get my order?

 If you need it super fast we offer a next day service with DPD which is running very well at the moment and they deliver on a Saturday.

The UK has left the EU please check our main postage page for customs and import duties information. 

•  How much do you charge for shipping?

UK Standard Delivery: £3.75 - Free over £40 (Currently taking 3-6 working days)

UK Express Delivery: £4.75 - Free over £80  (Currently taking 2-4 working days)

Next Day Delivery Tuesday to Saturday (3.30PM Cut Off) £5.95

 International from £6

Are returns Free?

UK orders: Yes, returns are free and you have up to 30 days to do so.

Europe & International orders: Returns will be at the customer's expense.

How long will it take for my order to be delivered?

UK: Standard delivery your parcel will be delivered within 2-6 working days. Express delivery 2-4 working days

Europe: Your parcel will be delivered within 5 to 7 working days.

International: Your parcel will be delivered within 7 to 10 working days.

Please see our shipping page for further information