Refund policy

 If you would like to return your items for any reason, you may do so within 30 days of receiving your purchase. Items returned must be in a new and unused condition the case of exchanges or refunds.

Note: Earrings and ear studs may not be returned unless faulty, for hygiene reasons.

Orders refunded will be at the standard rate of shipping if applied to the order at time of ordering. Higher value services such as special delivery will only be refunded up to the value of our standard rate of shipping. (Currently £3.95)

30 Day Free Returns Policy (UK Only)
If you are unhappy with your order for any reason, within 30 days of receiving your goods you can send them back to us for free by simply using our Royal Mail tracked returns service. Please go to the Royal Mail Tracked Returns Portal and follow the instructions.
Hippy Clothing Co Returns

You will be able to print your own tracked return label giving peace of mind that your return items are tracked through the Royal Mail network.

If you do not have a printer you can generate a barcode or QR Code to be shown at a post office on your smart phone and they can print the label for you.

Tracked returns can not be posted in a post box and need to be handed over at a post office counter. This is so they can be scanned and logged on to the tracked system for security.
You have any problems with this service please get in touch.

01273 917870
info@hippyclothingco.co.uk

The unwanted items must have tags and labels still in place and be new, unused and in a saleable condition. Please fill out the returns form included with your order instructing us what you would like us to do. I.e Exchange or refund.

Please remember to include your order number so we know who you are!

We aim to process all returned items swiftly, but it can take up to 7 days to issue any refunds required.

 

Overseas customers please return using your local postal service recorded delivery.

To the following address:
International Returns

Market Place Brighton Ltd

Big Box Storage

Ingleby House

Crowhurst Road

BRIGHTON

BN1 8AF

Orders refunded will be at the economy rate of shipping if applied to the order at time of ordering.